Communication Expert

Join our Marketing team as Communication Expert. Talk to our game communities through our website, social media, and email creating exciting announcements and fun content.

Location:
Ghent preferred, remote possible
Contract:
Full-time or Part-time

WHO WE ARE

Since 2014, Fanfinity has brought fans and brands together in the gaming industry.

We create and deliver fan experiences for gaming communities in Pokémon, Yu-Gi-Oh!, Magic: The Gathering, Flesh & Blood, Disney Lorcana, Star Wars: Unlimited, One Piece, League of Legends, CS:GO, Mario Kart, Splatoon, and more!

With more than 9 nationalities in our team of 25+ dedicated gaming and esports experts, we support our communities and clients (brands, conventions, tournament organisers & game publishers) all across Europe and beyond, from our offices in Ghent (Belgium) and London (UK). We love games and want to share our excitement with communities around the world.

We’ve hosted 200+ events in 14+ countries, welcoming 250.000+ fans, and as a fast-growing company, we’re looking to expand even further.

We also provide the gaming industry with solutions in logistics, e-commerce, consulting, retail marketing, corporate events, etc.

DIVERSITY MAKES US STRONG

We believe that a diverse team is what makes us strong. We value our differences and encourage everyone to be themselves at work. We welcome anyone from all backgrounds to join our team regardless of age, race, ethnicity, gender identity, sexual orientation, religion, and ability. We are committed to creating a culture of belonging in which we can all grow and succeed together.

YOUR TASKS

External Communication

  • Develop clear and consistent messaging for blog posts, dev updates, social media content, and occasional press releases.
  • Coordinate media relations, interviews, influencer collabortion, and press outreach.
  • Manage communication strategies and editorial plans for updates, project launches, and B2C/B2B events, encompassing pre-event announcements, live event updates, and post-event communications.
  • Website updates, newsletter, mailings (internal, B2C, B2B, player briefings).
  • Lead PR campaigns in collaboration with marketing team.
  • Handle crisis communication in case of unexpected situations (e.g. bugs, delays, controversy).

Internal Communication

  • Support internal alignment across expert teams.
  • Coordinate communication between internal teams and external partners.
  • Translate internal updates into engaging and accessible messaging.

Community-focused Communication

  • Collaborate with community manager and community members to ensure transparent & authentic communication with players.
  • Monitor feedback channels (Reddit, Discord, forums, social media profiles) & report on trends and sentiment.
  • Support live communications such as Q&As, AMAs, or developer live streams.

      YOUR PROFILE

      • You are creative, flexible, proactive, and great attention to detail
      • You have a degree in communication, digital marketing, or a similar field/equal by experience.
      • You are fluent in English, other languages are a plus.
      • You have game industry & community knowledge.
      • You have basic knowledge of graphic design tools.
      • You have knowledge of Slack, Google Workspace, and the usual social media channels (Instagram, TikTok, X).
      • Experience with copywriting, proficiency with CMS (Wordpress) and photography is a big plus.
      • 2+ years of experience in marketing.

      WHAT WE OFFER

      • We offer a full or part-time contract with flexible working hours, in a casual and friendly work environment.
      • A transparent career development framework with actionable steps to grow within the company.
      • A health insurance plan.
      • We encourage personal development and provide training opportunities based on each role and interest.
      • An open company culture where initiative is appreciated and encouraged.
      • You will be part of a team that is passionate about what they do and who are highly motivated gaming enthusiasts.

      Apply now

      About us

      We are a diverse group of people united in our passion for games. We pride ourselves with bringing people from all backgrounds together through meaningful events all over the world. We are driven to create the best possible experience for our communities and are right there enjoying them together.