Product Support - Freelance / Flexi

Assist our Product Team with the timely shipment of products to customers and major gaming events worldwide.

Location:
Nazareth-De Pinte
Contract:
Part-time (Flexi/Freelance/Student)

YOUR ROLE

Assist our Product Team with the timely shipment of products to customers and major gaming events worldwide.

Find the Dutch job description here.

YOUR TASKS

  • Logistics & Warehouse Management: Support with loading/unloading & manage deliveries and inventory after events,
  • Order Picking & Shipping: Prepare large volumes of shipments and draw up administration (labels, customs documents),
  • Point of Contact: Answer product-related questions from project managers and other teams,
  • Ad-hoc Support: Quickly respond to urgent customer requests and handle rush-orders,
  • Organisation: Keep the warehouse neat and organised and accurately update stock reports.

WHAT YOU BRING

Professional Experience

  • Experience not essential, but a willingness to learn is.
  • Students are eligible.

Knowledge

  • Languages: Fluency in Dutch and English.
  • IT: Slack, Google Workspace (spreadsheets).
  • Bonus: Knowledge of shipping companies (DHL) and customs regulations.

Skills

  • Accuracy
  • Autonomy (after necessary training)
  • Structured
  • Discretion and respect
  • Eagerness to learn
  • Hands-on mentality
  • Stress-resistant
  • Interest in the gaming industry and community

WHAT WE OFFER

  • You join a passionate and friendly team where respect and team spirit are central,
  • Part-time employment for the long term,
  • Working days are negotiable,
  • Opportunities to join events from time to time.

WHO WE ARE‍

Since 2014, Fanfinity has brought fans and brands together in the gaming industry.

We create and deliver fan experiences for gaming communities in Pokémon, Yu-Gi-Oh!, Magic: The Gathering, Flesh & Blood, Disney Lorcana, Star Wars: Unlimited, One Piece, League of Legends, CS:GO, Mario Kart, Splatoon, and more!

With more than 9 nationalities in our team of 25+ dedicated gaming and esports experts, we support our communities and clients (brands, conventions, tournament organisers & game publishers) all across Europe and beyond, from our offices in Ghent (Belgium) and London (UK). We love games and want to share our excitement with communities around the world.

We’ve hosted 200+ events in 14+ countries, welcoming 250.000+ fans, and as a fast-growing company, we’re looking to expand even further.

We also provide the gaming industry with solutions in logistics, e-commerce, consulting, retail marketing, corporate events, etc.

DIVERSITY MAKES US STRONG‍

We believe that a diverse team is what makes us strong. We value our differences and encourage everyone to be themselves at work. We welcome anyone from all backgrounds to join our team regardless of age, race, ethnicity, gender identity, sexual orientation, religion, and ability. We are committed to creating a culture of belonging in which we can all grow and succeed together.

Interested in joining us? We can't wait to hear from you!

Write us at hr@fanfinity.agency.

Apply now

About us

We are a diverse group of people united in our passion for games. We pride ourselves with bringing people from all backgrounds together through meaningful events all over the world. We are driven to create the best possible experience for our communities and are right there enjoying them together.