Project Manager Fan Experience

As Project Manager (Fan Experience), you’ll join the Operations team in delivering great fan experiences for our gaming communities, on behalf of our clients or by our own initiative. You will develop and lead major gaming events for the biggest TCG (trading-card-games) brands in the world. While doing so, you remain a reliable and approachable partner for your client.

Location:
Ghent or remote
Contract:
Fulltime

Who we are

Since 2014, Fanfinity brings fans and brands together in the gaming industry. We create & deliver fan experiences for gaming communities in Pokémon, Yu-Gi-Oh!, Magic: The Gathering, Flesh & Blood, Disney Lorcana, One Piece, League of Legends, CS:GO, Mario Kart, Splatoon, …With more than 8 nationalities in our team of +25 dedicated gaming & esport experts, we support our communities and clients (brands, conventions, tournament organizers, & game publishers) all across Europe and beyond, from our offices in Ghent (Belgium) and London (UK).

We’ve hosted +200 events in +14 countries, welcoming +250.000 fans, and as a fast evolving company, we’re looking to expand even further.

Your role

As Project Manager (Fan Experience), you’ll join the Operations team in delivering great fan experiences for our gaming communities, on behalf of our clients or by our own initiative. You will develop and lead major gaming events for the biggest TCG (trading-card-games) brands in the world. While doing so, you remain a reliable and approachable partner for your client.

You take ownership of the project from the start till the aftercare is done, and make sure we reach our targets, within budget, in a safe way and with a positive outcome for all involved parties.

You report directly to the Operations Director and work closely with the Experts of multiple departments within the company.

Primary Responsibilities / Tasks

Project Management

  • You manage the project from A to Z, and ensure that all major milestones and deadlines are met, within the KPIs demaned by our client.
  • You manage and control the budget and finances of the project, and communicate about it with your client and Operations Director.
  • You coordinate the project team consisting of internal team members, freelancers and external parties.
  • You act as a primary point of contact for the client on all topics related to the project.
  • You evaluate, adjust and debrief the project with the internal team & client.
  • You ensure a safe event, and will look after all parties involved to follow the safety procedures as briefed.

Innovation

  • You work with the project team, members of the gaming community, and our creative and commercial teams to identify areas of improvement for future projects.
  • You present ideas for innovation to our commercial & creative teams, and to our clients.

What will you bring / Your Profile

  • You have experience in project management and/or event management.
  • Working experience in the gaming industry is beneficial but not essential.
  • You’re a problem solver, and have a hands-on mentality.
  • You work very structured and know how to keep the overview of things.
  • Hard deadlines motivate you, and you can perform under pressure.
  • An interest in gaming (competitive and/or trading card game collections) is a nice to have.
  • You’re good in identifying priorities, meeting deadlines & multitasking
  • You’re good with people, you’re a team player
  • You breathe quality & have an eye for detail.
  • You’re driven and self motivated to always strive for the best possible experience for all parties involved.
  • Experience with Google Workspace, Slack, SketchUp, AutoCad, Rentman, … is a plus.
  • Strong communication skills in English (spoken and written), other languages are a plus.
  • You have experience with working with budgets.
  • You have experience with communicating with (international) clients.
  • Category B driving license is nice to have.

What we provide / Our offer

  • We offer a full-time contract with flexible working hours, in a casual and friendly work environment.
  • You’ll join an open company culture where initiative is appreciated.
  • You will be part of a team that is passionate about what they do, and are highly motivated gaming enthusiasts.
  • We encourage personal development and provide training opportunities based on each individual role and interest.
  • We offer a fair and competitive wage.
Apply now

About us

Our team is a diverse group of people united in our passion for games. We pride ourselves with bringing people from all backgrounds together through meaningful events all over the world. We are driven to create the best possible experience for our communities and are right there enjoying them together.